Legal Document

Play 25 Terms & Conditions – Know Your Rights and Responsibilities

Please read these Terms & Conditions carefully before using the play 25 platform. All rules relating to your account, betting, payments, and bonuses are clearly outlined here.

Last Updated: January 2026 In Bengali Applicable to All
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On this page

12 Sections Fully in Bengali Written in plain language
Summary

Key Highlights of the Terms & Conditions

Keep these six points in mind before reading the full details — they cover the most important aspects of Play 25's terms and conditions.

Age Restriction

You must be 18 years of age or older to use Play 25. Account registration and betting by minors is strictly prohibited.

One Person, One Account

Each person may register only one account. Creating multiple accounts may result in all accounts being suspended and balances forfeited.

Payment Rules

Deposits and withdrawals must be made using a verified payment method in your own name. Third-party payments are not accepted.

Bonus Terms

Each bonus has its own wagering requirements. To withdraw bonus funds, you must first meet the specified turnover conditions.

Fraudulent Activity

Any involvement in match fixing, software hacking, or any form of fraudulent activity will result in permanent account closure.

Responsible Gaming

Play 25 is committed to responsible gaming. Use tools such as deposit limits and self-exclusion to keep your play in check.

Section 1

Roles & Consent

Play 25 (bundles under the domain play25.click) is an online Sports Betting and gaming platform operated for players in Bangladesh. These Terms & Conditions ("Terms") form a legally binding agreement between play 25 and each registered user of the platform ("you" or "Member").

By visiting the Play 25 website, opening an account, making a deposit, placing a bet, or using any of our services, you are deemed to have fully read, understood, and accepted these Terms & Conditions.

Important: If you disagree with any part of these terms and conditions, please refrain from using Play 25. Continuing to use the platform constitutes your acceptance of these terms.

These Terms & Conditions have been prepared in Bengali for the convenience of users in Bangladesh. Play 25 reserves the right to update these terms at any time. Any changes will be notified on the platform, and the date of the latest update will be shown on this page.

Section 2

Eligibility & Registration

Age Restriction

You must be 18 years of age or older to open an account and place bets on Play 25. Play 25 reserves the right to request identity verification at any time. Accounts found to belong to minors will be closed immediately and all associated transactions will be voided.

One Person, One Account Policy

Each person may hold only one Play 25 account. Creating multiple accounts under the same name or from the same device/IP address is strictly prohibited. If this rule is violated:

  • All accounts will be permanently closed
  • Balances across all accounts may be forfeited
  • Bonuses and rewards will be forfeited

Registration Details

When opening an account, you must provide accurate and complete information — including your name, date of birth, email, phone number, and address. Providing false details may result in account termination and withdrawal suspension.

Warning: play 25 may request a national ID, passport, or birth certificate as part of KYC (Know Your Customer) verification. Failure to provide the required documents within the specified timeframe may result in your withdrawal being placed on hold.
Section 3

Account Security

You are responsible for keeping your Play 25 account password and login credentials confidential. To help keep your account secure, Play 25 recommends following the guidelines below:

  • Use a strong password of at least 8 characters, including uppercase letters, lowercase letters, numbers, and special characters
  • Never share your password with anyone
  • Avoid logging in over public Wi-Fi
  • Keep Two-Factor Authentication (2FA) enabled
  • If you notice any suspicious activity, report it to support immediately

You are responsible for all activity on your account. Play 25 is not liable for unauthorized bets placed using your login credentials, but if you contact support immediately, we will do our best to assist you.

Section 4

Deposits & Payments

Play 25 supports the most popular payment methods in Bangladesh. Currently accepted options include bKash, Nagad, Rocket, and direct bank transfer.

General Deposit Rules

  • The minimum deposit amount will be stated on the play 25 Cashier page
  • Only deposits from a payment method in your own name are accepted
  • Depositing from a third party's payment method is strictly prohibited
  • Successful deposits are generally credited to your account instantly
  • If a deposit fails for any reason, contact support with a screenshot of the payment
Please note: play 25 follows a strict anti-money laundering policy. If any unusual transaction is detected, your account may be temporarily suspended for review. This is done to protect both you and the platform.

Play 25 does not charge any deposit fees. However, your payment provider may apply their own charges — that is strictly between you and them.

Section 5

Withdrawal Rules

Withdrawing your winnings from Play 25 is a simple and transparent process. Withdrawal requests are typically processed within 24 to 72 hours.

Withdrawal Conditions

  • KYC verification must be completed before making a withdrawal
  • Withdrawals can only be made to the same payment method used for the deposit
  • Minimum withdrawal amount applies (see the Cashier page)
  • Winnings from bonuses are subject to wagering requirements before withdrawal
  • Withdrawal requests cannot be cancelled once processing has begun

Play 25 may request additional documents for verification purposes, typically for large withdrawal amounts. Processing time may be extended in such cases.

Warning: If fraudulent activity or money laundering is suspected, Play 25 reserves the right to suspend withdrawals and conduct an investigation. If the account is cleared, normal processing will resume.
Section 6

Betting Rules

Make sure you understand these rules before placing a bet on Play 25. Following them ensures a smooth payout experience.

General Betting Rules

  • Confirmed bets cannot be changed or cancelled
  • If a bet is incomplete due to a connection issue, the outcome will be determined based on system logs
  • Bets must be placed before the match starts or within the designated time window for live betting
  • Play 25 reserves the right to change odds at any time, but odds on already confirmed bets will not be affected
  • Play 25 reserves the right to void bets placed at incorrect odds resulting from obvious errors or technical faults

If an event is cancelled or suspended

If an event is cancelled or postponed indefinitely, bets are generally refunded. However, different rules may apply depending on the specific event. Please refer to the relevant sport's rules for details.

Maximum Bet Limit

Maximum bet limits apply to each match and market. These limits may vary by event. Play 25 reserves the right to restrict or decline any bet amount.

Section 7

Bonuses & Promotions

Play 25 offers a range of promotions including welcome bonuses, reload bonuses, and cashback offers. Each promotion has its own terms, clearly stated on the offer page.

Wagering Requirements

Bonus funds cannot be withdrawn directly. You must meet the specified wagering or turnover requirements before making a withdrawal. For example, a bonus with a 30x wagering requirement means you must place BDT 30,000 in bets before withdrawing a BDT 1,000 bonus.

General Bonus Terms

  • Each promotion can only be claimed once
  • Wagering requirements must be completed within the bonus claim period, or the bonus will be forfeited
  • Multiple bonuses cannot be active at the same time unless explicitly stated in the offer
  • Play 25 reserves the right to modify or cancel any bonus offer at any time
  • Attempting to claim bonuses through fraudulent means may result in account closure
Tips: Always read the specific terms of a bonus carefully before claiming it. Full details for each offer are available on the Bonus page.
Section 8

Prohibited Activities

The following activities are strictly prohibited on the Play 25 platform. Violations may result in permanent account closure and legal action.

  • Participating in match fixing or any form of sports manipulation
  • Placing bets using bots, automated software, or hacking tools
  • Abusing bonuses through multiple accounts
  • Opening an account using another person's identity
  • Engaging in money laundering or any illegal financial transactions
  • Attempting unauthorized access to Play 25's systems
  • Harassing or deceiving other users
  • Using Play 25's brand, logo, or content without authorization
Urgent: If any prohibited activity is detected, Play 25 reserves the right to take immediate action without prior investigation — including account closure, balance forfeiture, and reporting to relevant authorities.
Section 9

Account Suspension & Closure

Play 25 reserves the right to suspend or permanently close an account without notice in the following circumstances:

  • If any part of these Terms is violated
  • If you register with false or incomplete information
  • If you fail or refuse to cooperate with KYC verification
  • If the account has been inactive for an extended period (more than 12 months)
  • Where a court order or legal directive applies

If you wish to close your account voluntarily

You may close your account at any time by contacting support via email. Before closing, please make sure all pending bets are settled and any remaining balance is withdrawn.

Inactive Account Policy: An account may be declared inactive after 12 consecutive months of no activity. A monthly maintenance fee may be deducted from the balance of inactive accounts. Contact support to reactivate your account.
Section 10

Responsible Gaming

Play 25 believes betting is a form of entertainment, not a source of income. We want all our members to play responsibly and within their limits.

Our Responsible Gaming Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Betting Limits: Set a limit on how much you bet within a given period
  • Session Time Limit: Set a daily time limit for how long you use the platform
  • Cooling-Off Period: Take a temporary break ranging from 7 days to 6 months
  • Self-Exclusion: Take an extended or permanent break from the platform

If you feel that betting is having a negative impact on your life, please contact support immediately. For more information on our responsible gaming resources, Responsible Play Visit the page.

Please note: Reach out if you need help. Talk to your family and friends. play 25 is always committed to making responsible gaming its top priority.
Section 11

Privacy & Data

Play 25 takes the protection of your personal data seriously. We collect, store, and use your information solely for service delivery, account verification, and platform improvement.

  • Your information is never sold to third parties
  • Your information is not disclosed except where required by law
  • All data is protected with SSL encryption
  • You may request to view or delete your stored data at any time

For more details on data protection, please refer to our Privacy Policy Read the page.

Section 12

Changes & Contact

Play 25 reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or posted on the platform.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Contact Us

If you have any questions or feedback about these Terms & Conditions, please reach out to our support team:

  • Email: support@play25.click
  • Live Chat: Available on the website 24/7
  • Response Time: Usually within 24 hours
Last Updated: These terms and conditions were last updated in January 2026. The next scheduled review date is July 2026.

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